Updated Hours and Services During Coronavirus (COVID-19) Pandemic
Tech Hub has adopted new hours of operation in alignment with the university’s coronavirus COVID-19 response. We will continue to serve students, faculty and staff during this time, but with some limitations to our offerings.
Hours of Operation
Effective immediately, Tech Hub’s hours of operation are 9 a.m. to 1 p.m., Monday through Friday. Tech Hub will be closed on weekends.
To accomodate customers in high-risk groups, we our offering one-on-one appointments during weekday afternoons between 1 p.m. and 4 p.m. If you wish to schedule an appointment to pick up an order or repair.
Service Limitations
The study lounge, gaming areas, 3D printer, and student developer kit demonstration area inside the store are closed for the health and safety of our patrons. While we are still accepting hardware repairs, delays of three weeks or more should be expected due to staffing and supply chain issues. If we can't make it to the phone, please leave a voicemail (614-292-8883) or email us at techhub@osu.edu and we will respond as soon as possible.
Our Buckeye Bar location is open for software support, but appointments are necessary. Please visit go.osu.edu/BBarBooking to schedule a time.
Additional Resources
If you require remote technical assistance, please contact the IT Service Desk. The IT Service Desk offers 24-hour support, seven days a week, via email and phone.
- Phone: 614-688-4357
- Email: servicedesk@osu.edu
- Self-Service and Chat support: https://ocio.osu.edu/help
- Text Telephone for the Deaf: 614-688-8743
Students: For additional remote education resources, visit the university’s Keep Learning website to find key tips and resources to help you make the shift to learning online.
Faculty and staff: Visit the Keep Teaching and Keep Working websites for key strategies and resources to help you make the shift to teaching and working remotely. Stay informed on changes in the academic process, as well as updates from the Office of Human Resources.
Thank you for your patience and understanding during this difficult and unprecedented time. Please stay safe and well.