BuckeyePass option to authenticate via "Call Me" to be retired

yeager.137@osu.edu | October 1, 2020

On October 15, 2020, the BuckeyePass/Duo option to authenticate via Call Me will be retired. In alignment with this change, Tech Hub now offers Duo Hard Tokens for sale. This device will provide an authentication method that is a secure, unobtrusive alternative to the Duo smart phone app.

To purchase a Duo Hard Token from Tech Hub, please visit our store on main campus, or give us a call at 614-292-8883. The cost of a token is currently $25. Shipping via USPS would be an additional $6. Unfortunately, we do not have method in place for buying tokens online at this time.

Please note, Tech Hub is able to activate tokens in-store at time of purchase as long as a picture ID is provided. All other users requiring activation of a token will either need to call the IT Service Desk at 614-688-4357 (HELP), or make an appointment at a BuckeyeBar location.

For more information regarding BuckeyePass and the planned changes, please visit the IT@OSU(link is external) site.